Last updated:
Soul Counselling · Trauma Support · Cairns
If old wounds, a sudden shock or painful relationships still live in your body, you are not broken. What you carry is a nervous system that learned to survive. From Cairns to the northern beaches and beyond, Christina offers slow, respectful trauma support online and by phone.
Book a free 15-minute assessment → Ask a question first
Research suggests that around 75 percent of Australians live through a traumatic event at some point, and roughly 11 percent will experience post-traumatic stress, though most people do not go on to develop a lasting disorder. In Queensland, the ABS 2020 to 2022 study found that about 23.7 percent of people aged 16 to 85, close to one in four, experienced a mental disorder in a single year.
Sources: ABS National Study of Mental Health and Wellbeing, 2020 to 2022; AIHW.
Five-star Google reviews
One conversation in, most clients say they’ve finally been understood.
“I truly felt heard for the first time in all my life and deeply understood.”
“When I came to Christina I was drowning in darkness… now I’m finally thriving again.”
“Due to her mediumship I was able to see core issues that I wasn’t able to recognise before.”
Far North life can be isolating, and being far from home or riding out a long wet season can make all of this feel heavier. You do not have to carry it on your own.
How Christina works
Trauma work is not about reliving the worst moments or explaining everything at once. It is about building enough safety that your nervous system can slowly settle, in your time and on your terms. You stay in choice the whole way through.
We begin by helping you feel steady and grounded, not by diving into the hardest memories. There is no forced disclosure and no pressure to retell your story. We move only as fast as feels manageable, and you can pause or slow down at any point.
Trauma lives in the body as much as the mind, so we gently notice what happens in your breath, tension and reactions. Learning to recognise these survival patterns, without being overwhelmed by them, helps your system begin to loosen its grip and feel safer.
Rather than only managing symptoms, we make space to understand where the patterns came from and what they were protecting. As old wounds are met with care and understanding, many people find a steadier, more spacious sense of themselves emerging over time.
Go deeper
If you are still deciding whether counselling feels right, gentle reading can be a low-pressure first step. Our blog explores trauma, the nervous system and healing in plain, compassionate language, with no expectation that you do anything before you are ready.
Read the trauma counselling blogTake what is useful and leave the rest. There is no right or wrong way to begin.
What we can work through
People come to trauma counselling carrying many different experiences. Wherever you are in Cairns or the wider Far North, these are some of the themes we can explore together, slowly and with care.
Early experiences of neglect, fear or feeling unsafe can shape how you relate to yourself and others long into adulthood. We work gently with these old patterns, without blame, so you can begin to feel more secure in who you are now.
Far North Queensland knows collective trauma through cyclones, floods and other emergencies. A sudden accident, loss or disaster can leave your body braced for danger. We help you process that shock at a pace that feels bearable, not overwhelming.
Betrayal, controlling relationships or ongoing emotional hurt can quietly erode trust and self-worth. Together we make space to understand what happened and to gently rebuild your sense of safety, boundaries and value in connection with others.
When your system is stuck in survival, you might swing between feeling wired and feeling numb. We work with these states kindly and practically, helping you find more moments of calm and a wider window where life feels manageable.
About Christina
Christina Feyes founded Soul Counselling in 2016 and is a counsellor with training across psychology, social work and human services, along with more than ten years of experience walking beside people through hard seasons. She works with clients right across Australia by video and phone, including throughout Cairns and Far North Queensland.
Her approach brings together grounded clinical knowledge, warm and practical counselling and a thoughtful intuitive insight. That blend lets sessions attend to the everyday, workable steps while also making room for the deeper layers underneath, so support meets both what is happening now and what sits beneath it.
Common questions
If your question is not here, the free 15-minute assessment is the easiest way to ask it.
You can start without paying anything. Christina offers a free 15-minute phone assessment with no card required and no obligation to continue. It is a low-pressure way to see whether the support feels right for you before you decide on anything further. There is genuinely nothing to lose by having that first gentle conversation, and you stay in choice about any next step.
No, you do not need a referral or a doctor’s letter to reach out. You can contact Soul Counselling directly and arrange your free 15-minute assessment whenever you feel ready. Christina is a counsellor rather than a psychologist and does not diagnose, prescribe or provide medical treatment, so you can simply get in touch and start from wherever you are today.
There is no clinic in Cairns. All Far North Queensland sessions are held online by video or phone, which means you can access support from Cairns, the northern beaches, Edmonton, Smithfield or far more remote parts of the region. Christina’s only physical base is in Southport on the Gold Coast, but her online work reaches clients right across Australia.
Yes. As long as you have a phone signal or an internet connection, you can take part from wherever you are, whether that is the Atherton Tablelands, the Cassowary Coast, Cape York or the Torres Strait. This is one of the reasons online support matters so much up here, where in person services are scarce and distances between towns are large.
No. There is no forced disclosure and no requirement to retell your story in detail. Trauma work here is about building enough safety for your nervous system to settle, not about pushing you to relive painful events. You share only what you choose, when you choose, and we move at a pace that feels manageable for you the whole way through.
There is no fixed number, because everyone’s experience of trauma is different. Some people find a handful of sessions helpful, while others prefer steadier, longer term support. There is no pressure to commit to a set course. You and Christina can talk about what feels right for you, and you stay in control of the pace and how long you continue.
Yes. Sessions are held privately over a secure video connection or by phone, from wherever feels safe for you. Many people find online trauma support just as helpful as sitting in a room, and often more comfortable, because they can be in their own familiar space. For people across the Far North, it also removes long travel and makes consistent support far more achievable.
Soul Counselling is not a crisis service and cannot provide emergency help. If you are in immediate danger, please call 000. For urgent support you can reach Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636, both available anytime. The Blue Knot Helpline on 1300 657 380 offers specialist trauma support, and 13YARN on 13 92 76 provides culturally safe support for Aboriginal and Torres Strait Islander people.
Completely normal, especially with trauma. Feeling unsure or hesitant is often part of how your system has kept you safe, and it is welcome here. You do not have to feel ready or certain to begin. The free 15-minute assessment exists for exactly this reason, so you can simply talk, notice how it feels and decide in your own time whether a next step feels right.
You can begin with a free 15-minute assessment by phone. There is no card, no obligation and nothing to lose. It is simply a chance to talk, feel out whether Christina feels safe enough for you, and decide in your own time whether a next step feels right.
Book your free 15-minute assessment →Trauma support across Cairns
Cairns is a remote regional hub where mental health services are stretched thin across enormous distances, so being able to connect online genuinely matters. Many people here work in tourism, hospitality and seasonal or shift roles, and a large transient and backpacker population lives far from home while carrying older, unhealed trauma. Far North Queensland also knows collective trauma through cyclones and natural disasters, and the wet season heat, humidity and isolation can intensify distress, especially in remote communities where in person help is scarce. We also acknowledge, with respect, the significant collective and intergenerational trauma carried by Aboriginal and Torres Strait Islander peoples across this region, and support the value of culturally safe, Indigenous-led care alongside this work.
Sessions are held online and by phone across Cairns and all of Australia, so support fits around your life. You can also explore all Cairns counselling services.
Safe enough to do the work
You do not need to travel long distances or sit in a waiting room to find trauma support. Culturally safe and Indigenous-led trauma services also exist across the region, and 13YARN on 13 92 76 offers culturally safe support for First Nations people. Christina’s work is offered respectfully alongside that, never over it.
As a qualified counsellor, Christina offers trauma-aware sessions that are paced to you, so you stay in control the whole way through. You can connect from wherever feels safe, whether that is home in Cairns, a quiet room on the Tablelands or a remote community up north. Nothing is pushed before you are ready, and you can slow down or pause at any time.