Counselling for FIFO Workers
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Soul Counselling – FIFO and remote workers
Support that travels with you, every roster.
Online counselling for FIFO workers and their partners, anywhere in Australia. You get the same counsellor every swing, wherever the roster sends you, so the work keeps building instead of starting over. Warm, private, and made for real healing, not just a quick debrief.
Book a free 15-minute assessment →Two ways in, one counsellor
Support for you, for your partner, or for the two of you together.
Whether it is your own head you are wrestling with or the distance between you and the person at home, you can start wherever it hurts most. It is the same counsellor either way, so nothing gets lost between rooms.
Individual support
For the worker or the partner at home. A private space to work through the isolation, the sleep and the pressure, the low mood, the drinking, or just the sense that you are quietly drifting from yourself. You do not need a diagnosis or a crisis to come, and you can talk about the parts you would never raise at site.
Individual counselling →Couples and relationship support
FIFO relationship counselling to rebuild connection around the roster. We look at the reconnect and disconnect cycle, who runs the house and how it hands back, the arguments that flare on the last night before a swing, and how to feel like a team again across the distance. Come together, or start on your own.
Couples counselling →
Five-star Google reviews
People say the same thing after one call.
Most clients say they finally felt understood, often in the very first conversation.
“The insights we gained about our relationship dynamics have strengthened our bond and improved our communication substantially.”
“She has helped me deal with stress and anxiety, and given me tools to cope. I have noticed a change in my life.”
“I truly felt heard for the first time in all my life and deeply understood.”
Who you would be talking to
Christina Feyes, the counsellor you keep every roster.
Christina founded Soul Counselling in 2016 and has more than ten years of practice, with training in psychology, social work and human services. She is a counsellor, not a registered psychologist, and she blends that clinical grounding with an intuitive, holistic depth that helps sessions reach the root rather than circle the surface.
Because Soul Counselling is a solo practice, you are not handed around a roster of clinicians or capped at a set number of sessions. It is personal and continuous, one counsellor who comes to know your situation, your partner, and the shape of your swing, so the fifo mental health support you get keeps building over time instead of starting over.
How it works
What working together actually looks like.
No referral, no employer paperwork, no session caps. Just a clear, human way in that fits around your swing.
A free 15-minute chat
Start with a no-pressure call so you can get a feel for Christina and how she works. No card, no obligation, and if she is not the right fit she will say so and point you elsewhere.
Flexible video or phone
From there, sessions are booked around your roster by secure video or phone. The first session is unhurried, just getting the picture of what is going on and where you want to head.
Private and continuous
Everything stays confidential, with no employer involvement at all. You keep the same counsellor on swing and off, for as long as it is useful, with no caps and no rush.
Around one in three FIFO workers reports high or very high psychological distress, close to double the rate in the general population.
Source: Centre for Transformative Work Design, Curtin University, for the WA Mental Health Commission (2018). mhc.wa.gov.auLast updated: 9 July 2026
Built around your swing
Counselling that fits the roster, not the other way round.
This is FIFO counselling online Australia-wide, so the session comes to you instead of you fitting your life around a clinic in town.
Video or phone
Join from the donga on camp where you have signal, the airport on changeover day, or the couch at home on your off week. Whatever connection you have, we make it work.
Booked around shifts
Sessions land where your roster allows, before a night shift, on a rostered day off, or during your swing at home. No travel, no waiting room, no half a day gone.
The same counsellor
On swing or off swing, you talk to Christina every time. The story does not reset with a new clinician each call, so the work actually goes somewhere.
The reality of the roster
The parts of FIFO that quietly wear you down.
Fly in, fly out work asks a lot of the body and the relationship. If any of this sounds like your life, you are not weak and you are not alone. It is what long stretches away do to good people.
- Long stretches away from home, where the isolation sits heavier than the roster ever shows on paper.
- Broken sleep and shift fatigue on a two and one or an eight and six, so you land home already running on empty.
- A relationship stretched thin across distance, where texts and short calls are never quite the same as being there.
- A partner at home carrying the house, the kids and the worry solo for weeks at a time, then having to hand it all back.
- The reconnect and disconnect cycle, where you barely settle in before it is time to pack the bag again.
- Low mood that creeps in on camp, or a few too many drinks after shift because there is not much else to do.
- Feeling like you should just cope, because everyone at site seems to, so you say nothing and it builds.
Honest fit
Who this is, and is not, for.
This suits FIFO workers and their partners who want steady, private, continuous support they can keep across every roster. It is preventative as much as anything, a place to work things through before they harden, with one counsellor who knows your story.
It is not the right fit for everyone, and it is fair to be upfront. This is not an employer EAP or an on-site crisis service, and Christina is not a psychologist, so there are no Medicare rebates or formal diagnoses here. It is also not a 24-hour hotline. If you need any of those specifically, another service will serve you better, and that is completely okay.
The people who get the most from this work are often the ones who were not completely sure. They simply took the free 15 minutes.
Start with the free 15 minutes →If you need help right now: this service is not for emergencies. If you are in crisis or thinking about suicide, call Lifeline on 13 11 14 any time, or reach Mates in Mining and Mates in Construction on 1300 642 111. In an emergency, call 000.
The bit no one warns you about
Coming home: the swing back that is harder than it should be.
Most people expect the leaving to be the hard part. Often it is the coming home that catches you out. After weeks on site there is a re-entry adjustment that nobody hands you a manual for. The house has kept running without you, the routines have shifted, and stepping back in can feel like arriving as a guest in your own life.
There is the quiet negotiation over who runs the house now that you are back, when your partner has held it all and is not sure how much to hand over. There is re-bonding with kids who have grown and changed in a fortnight, and who sometimes need a day or two to warm back up to you. And there is the strange grief of finally being home, then feeling the clock already counting down to the next flight.
None of this means anything is wrong with you or your relationship. It means the roster asks you to keep leaving and rejoining, over and over. Counselling gives you and your partner a steady place to make sense of that cycle, so coming home feels more like coming home.
Common questions
FIFO counselling, answered.
Straight answers to what workers and partners ask before they start.
Can you fit my roster, and can I join from site?
Yes. Sessions are booked around your swing, whether that means a rostered day off, before a night shift, or your week at home. You can join by secure video or phone from camp where you have signal, the airport on changeover, or home on your off week. There is no travel and no waiting room, so a session does not cost you half a day.
Do I have to involve my employer or go through an EAP?
No. This is completely private and separate from work. There is no employer involvement, no referral, and no EAP paperwork or session caps. Nothing goes back to your company, and you never have to explain to anyone at site that you are getting support.
Can my partner and I be seen together, or separately?
Both. You can have couples sessions together to work on connection around the roster, or you can each be seen individually. Because it is the same counsellor either way, the support stays joined up rather than split across two unrelated services.
I am the partner at home, not the worker. Can you help me?
Absolutely. Counselling for FIFO partners is a first-class part of this work, not an afterthought. Carrying the house, the kids and the worry solo for weeks, then handing it all back on the swing home, is genuinely hard. You are just as welcome to book on your own, whether or not your partner ever does.
Are you a psychologist, and can I claim Medicare?
No. Christina is a counsellor with training in psychology, social work and human services, not a registered psychologist, so there are no Medicare rebates or formal diagnoses. Instead the first step is a free 15-minute assessment with no card and no obligation, and sessions are private and self-funded. If you specifically need a rebate or a diagnosis, a GP or psychologist is the better path and Christina will happily point you there.
What if I am in crisis?
This is not a crisis service and there is no 24-hour line here, so please do not wait on a booking if things are acute. If you are in crisis or thinking about suicide, call Lifeline on 13 11 14 any time, or reach Mates in Mining and Mates in Construction on 1300 642 111. In an emergency, call 000. Counselling with Christina is for the steady, ongoing work once you are safe.
Do you work with FIFO workers anywhere in Australia?
Yes. Because everything is online by video or phone, Christina works with FIFO and remote workers right across Australia, from the mine sites and gas projects of WA and Queensland to wherever home happens to be. Her base is in Southport on the Gold Coast, but you do not need to be anywhere near it.
Healing can start on your next day off.
Take the free 15-minute assessment. No card, no obligation, and nothing to lose. Just a conversation to see whether this feels right for you.
Book the free 15-minute assessment →